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Johnston Tractors recognised that outsourcing IT support to a local dedicated IT company would give them more flexibility and allow them to dynamically change when needs arose. Their computers were becoming aged and slow performance was starting to affect how they could best utilise the IT in their organisation.
Our expert IT Solutions team procured and implemented a new server and sourced replacement computers and laptops which were then configured and installed. Our team then planned the project in every detail ensuring there was no disruption to Johnston Tractors main systems during the works and ensured all staff were back up and running very quickly.
The technical challenges that were encompassed in the project were:
- Implementation of new Windows Server servers
- Migration of all data from old servers to new servers
- Relocation of the server room & data cabinet
- Replacement of the majority of computers and laptops
- Dealing with all of the various application vendors and transferring these to the new system
- Dealing with all of the Microsoft Licencing
Johnston Tractors said this about David Allen IT Solutions:
‘Considering the size and scale of the implementation, we were really impressed how the team managed to do all this work in the background with minimal disruption.
Support from the David Allen IT team since installation has been superb. Calls are answered straight away, with no call queuing and queries from staff are answered professionally and efficiently.
Moving to David Allen IT Solutions was certainly the right decision for Johnston Tractors and we would recommend any organisations looking to get more out of their IT to do the same.’
For local, responsive IT support, call David Allen IT Solutions on 01228 585300.
