IT Support

IT Support in Durham Provided by an Award-Winning Team

In today’s digital landscape, businesses in Durham need reliable and effective IT to stay competitive in an increasingly tech-driven society. The reality is that all businesses rely heavily on IT support to ensure smooth operations, streamline IT processes, enhance working practices and free up time.

If you’re looking for an expert team of IT professionals who can provide high quality IT support to businesses in Durham, then David Allen IT Services can help. At David Allen, we deliver a range of IT services to businesses in Durham to help your operations thrive including remote support, hardware and software solutions, business phone systems, Microsoft 365, Cyber Essentials and cloud services and managed IT support packages for smaller businesses.

The type and size of your business will dictate the level of IT support you require. Whether you need fully managed IT services Durham or pay-as-you-go (ad-hoc) IT support Durham, the specialist team at David Allen will work tirelessly to provide the right IT solutions for you.

Outsource IT Support for Businesses in Durham

At David Allen, we are equipped with the knowledge and expertise to act as your outsourced IT department and enhance your business with cutting edge technology. Our experienced IT professionals can provide tailored solutions that precisely fit your needs, including quick resolutions to tech problems and greater control and security. As such, we will alleviate your business of the headaches that can come with managing an internal IT team and allowing you access to our teams’ expertise.

There are many fantastic benefits of fully managed IT support but the main reason why so many businesses in Durham now opt to outsource their IT is due to the significant cost benefits compared to maintaining a large in-house team. With our comprehensive outsourced IT service, we become an extension of your business, acting as your complete IT department. This means that companies only pay for the IT services they need and when they need them, leading lower to lower costs.

Additional Support for Internal IT teams

For those companies with an existing IT team that require additional support, we can seamlessly integrate into your organisation and add value to your IT operation. Our experienced IT professionals can assist with a wide range of projects including migration from on premise exchange servers to Microsoft 365 or provide quotations for replacement physical or virtual servers and workstations. What’s more, with an internal IT support system, you will have a knowledge base where your employees can go for help on various topics, allowing you to address complex issues effectively.

Our co-managed IT support is ideal for businesses with internal IT departments that are stretched for resource and need more time to focus on strategic IT tasks and projects. We have extensive experience with a wide range of businesses and with our help, we can provide you with more time to focus on IT strategy, enhance operations and meet project deadlines whilst our trusted team handle your technology, data, security and IT systems.

If your business requires additional IT support, get in touch and find out how our Durham IT services can help.