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Outsource your IT department
Acting as your IT department, our mission is to enhance your business using technology. A partnership with David Allen IT is more than just “keeping the lights on”.
In our comprehensive Outsourced IT service, we become an extension of your business, acting as your complete IT department. This service is ideal for companies without an in-house IT team or those looking to supplement their existing IT resources.
We take time to understand your business and its challenges. We engage with your Board and business owners at an IT strategy level, and we engage with your staff to provide fast and efficient support.
Our Outsourced IT service covers all aspects of IT management, including strategic planning, technology implementation, and ongoing support. We tailor our services to your business size and sector, ensuring a personalised and effective IT strategy.
As a leading local Managed Service Provider (MSP), IT support and maintenance with us is fully inclusive and typically covers the following with no additional charges:
- Instant response help desk support for your staff
- Onsite support
- Out of hours support on a best effort basis for mission critical faults
- 24/7 monitoring and maintenance of your server(s), network services and connectivity and patches
- Network connectivity monitoring to key equipment
- Proactive maintenance of workstations, patches, antivirus, security and spam filter via our RMM tools
- Daily backup verification and monthly testing
- Technical liaison with other providers for your other services such as telecoms and print management providers
- Technical advice and consultation for future project requirements
With our Outsourced IT service, we also offer regular technology reviews and updates, ensuring your IT infrastructure remains cutting-edge and secure. This proactive approach helps in minimising downtime and enhancing productivity.
As an organisation with leading technology partnerships (Microsoft Gold Partner, VMWare Service Provider, Veeam Partner, ESET Managed Service Provider and more), we have the inhouse certified staff as well as access to specialist resources to ensure all your business problems are solved efficiently and effectively.
Support for your internal IT team
You may already have an internal IT team, and that’s great – we can support them too. We work with many clients who already have their own dedicated internal IT teams. We assist with projects such as migration from on premise exchange servers to Microsoft Microsoft 365, or provide quotations for replacement physical or virtual servers and workstations.
Our team has vast experience with a wide range of businesses, and we work with many at board level to provide strategic advice and guidance. If your business requires additional support, give us a call.
